Access Numbers
Local Access Numbers
1. Dial the Local Access Number.
2. Follow the voice instructions

Country Access Number Language
Toll Free Access Numbers
1. Dial the Toll Free Access Number .
2. Follow the voice instructions

Country Access Number Language
USA/Canada 1-888-835-2738 English
USA/Canada 1-888-835-2850 English
USA/Canada 1-888-836-3027 English

Callback Access
1. Dial the Callback Access Number.
2. Hang up when you hear the beep sound or ring.
3. You will receive an immediate callback.
4. Answer and follow the voice instructions.

Country Access Number Language
Canada, Toronto, Ontario 1-647-258-4145 Language Options

SMS Access
Access Number Format
1-416-875-1396
English [Authorization_Number] [PIN] [Destination_Number] [Callback_Number]
Example: 1641 123456789012 19051234567 011441231234567

1. Send a text message to your SMS Access Number .
2. Use the spefied format for SMS. Use space or '#' as a seperator.
3. Your authorization code is 1641.
4. You will receive a callback and immediately and connect to your Destination

International Toll Free Access
1. Dial the International Toll Free Access Number .
2. Follow the voice instructions

Country User Dial Language
Australia Dial 001180073522600 English
Australia (1) Dial 1800640939 English
Australia (2) Dial 1800641009 English
Australia (3) Dial 1800148310 English
Austria Dial 0800292556 English
Belgium Dial 080077364 English
Brazil Dial 08008911719 Language Options
Brazil (2) Dial 08008912123 Language Options
Chile Dial 12300203239 English
China Dial 108001201282 English
Colombia Dial 018005180226 English
Denmark Dial 80884692 English
Dominican Republic Dial 18887512289 English
Finland Dial 0800111098 English
France Dial 0800916221 Language Options
Germany Dial 08000003237 English
Greece Dial 00800126767 English
Guam Dial 8667737388 English
Hong Kong Dial 800903560 English
Hungary Dial 0680017476 English
Ireland Dial 1800663154 English
Israel Dial 1809214659 English
Italy Dial 800780805 English
Lativa Dial 8000824 English
Malaysia Dial 1800804992 English
Mexico Dial 0018662707076 English
Netherlands Dial 08000225473 English
Netherlands Antilles Dial 0018666224142 English
New Zealand Dial 0800666541 English
New Zealand (2) Dial 0800444948 English
New Zealand (2) Dial 0800444948 English
Norway Dial 80015471 English
Philippines Dial 180011140241 English
Poland Dial 008001211705 English
Portugal Dial 800860015 Language Options
Puerto Rico Dial 8667737376 English
Russia Dial 81080026353011 English
Singapore Dial 8001204235 English
South Africa Dial 0800992262 English
South Korea Dial 00798148006589 English
Spain Dial 900971418 Spanish
Sweden Dial 020794122 English
Switzerland Dial 0800561205 English
Taiwan Dial 00801137645 Language Options
Thailand Dial 001800120665407 English
United Kingdom Dial 08000284963 English
Uruguay Dial 0004135983106 English
USVI Dial 8667737367 English

*Important Notes:
1. Callback Access Number: When dialing your Callback Access Number if you are located outside North America, make sure you include the international dial prefix, usually 00+.
2. Destination Number: When entering or dialing your destination number, dial 1+ for US/Canada/Caribbean, dial 011+ for all international numbers.
3. PIN Skip: After the fist call, the system will register your caller ID. If you call from your registered number, you are not required to enter the PIN, the system will recognize your caller ID and ask for Destination Number.
4. Recall: To make another call without hanging up, just enter **.
5. Redial: To redial the last number, enter 99.
6. Speed Dial: To use speed dial, enter your Two digit speed dial number. Example: 03, will dial the number save in 03.
7. To exit the system press ## or just hang up
8. To enter into administration menu enter 999# and then enter your admin PIN followed by #. Administration menu will allow you to change your call back no, change your 4 digit pin and check your balance.
If you have any question feel free to call Customer Service.